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Professional Installation and Customer Care

Deploying an EV charging infrastructure is a complex project and a long-term investment. You want to ensure that your site will operate smoothly over the years and withstand a number of adverse conditions such as harsh weather, installation errors, misuse by uninformed drivers, vandalism, and compatibility issues. 

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Kitu Systems accompanies you all the way from initial project design to site installation, acceptance, and beyond. Convoy software as a service approach ensures your platform will benefit from regular updates including improvements to both site manager and driver experiences.

Kitu Systems software solution is packaged as a service and comes with free 24 x 7 customer care as well as unlimited warranty and updates. Hardware and installation services are delivered by partners with a three-year warranty. 

Our EVSE hardware has been selected for their ability to operate outdoor in a broad range of weather conditions. We rely on a vast network of qualified contractors to perform EVSE on-site installation and commissioning. We offer a clear and easy-to-use graphical user interface and step-by-step guides to help drivers through their charging sessions; we also provide dedicated driver and site owner support over a toll-free number. Finally, all our models are covered by a 3-year warranty, which covers parts and labors if installation has been performed by an approved party.

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