Professional Installation and Customer Care
Deploying an EV charging infrastructure is a complex project and a long-term investment. You want to ensure that your site will operate smoothly over the years and withstand a number of adverse conditions such as harsh weather, installation errors, misuse by uninformed drivers, vandalism, and compatibility issues.
Kitu Systems accompanies you all the way from initial project design to site installation, acceptance, and beyond. Convoy software as a service approach ensures your platform will benefit from regular updates including improvements to both site manager and driver experiences.
Kitu Systems software solution is packaged as a service and comes with free 24 x 7 customer care as well as unlimited warranty and updates. Hardware and installation services are delivered by partners with a three-year warranty.
Our EVSE hardware has been selected for their ability to operate outdoor in a broad range of weather conditions. We rely on a vast network of qualified contractors to perform EVSE on-site installation and commissioning. We offer a clear and easy-to-use graphical user interface and step-by-step guides to help drivers through their charging sessions; we also provide dedicated driver and site owner support over a toll-free number. Finally, all our models are covered by a 3-year warranty, which covers parts and labors if installation has been performed by an approved party.